Frequently
Asked,
Always
Answered
FAQ
Everything Bullfrog Answered
We hope your Bullfrog experience is always nothing short of amazing; but if you’re struggling to find the information you need, we’ve put together a handy FAQ guide below.
Every reusable water bottle comes with a card detailing how to look after your bottle, but if you’re still unsure, simply wash the inside with warm soapy water, rinse with cold water and leave to dry. Please do not soak, and do not put in a dishwasher.
Our reusable travel coffee cups are dishwasher safe. You can either place them in the dishwasher’s top shelf on the lowest setting, or you can wash them and leave to soak in warm soapy water.
Before using your water bottle, please check your that your o-ring is fitted correctly to the cap and is not in any way damaged. If you notice any damage, please contact Bullfrog before use. If for any reason you remove your o-ring, please ensure that the chamfered side of the o-ring points downwards towards the bottom of the cap when re-fitting, and that it locates into the groove.
We recommend water, as some liquids can leave an odour, but if you want to use your bottles as a hot drinks bottle, then go for it! Coffee, teas anything like this is cool (or hot!), as our reusable bottles will keep your hot drink warm for 12hrs.
However, please try to avoid dairy or carbonated drinks, as these will can an odour or cause gas to build up in the bottle, which may lead to the lid popping off.
This is normal! It is a very snug fit, but they will go on – our carry clips are deliberately snug so that the silicone part of the clip does not move around, which could cause damage over time.
Yes, it does – please see our warranty page for full details.
Of course! This is really important to us. Just pop the cardboard packaging into your recycling bin, or your composter.
It sure does! Every Bullfrog bottle comes with a carry clip included in the price, because we believe in offering the whole package. This makes taking your reusable water bottle with you wherever you go even easier, helping you to dodge single-use plastic every day. Clip colors can vary between red, black, silver or green.
Yes, we’re super proud to be 100% independent. Bullfrog is a family run business based in Bath, UK. You can find out lovely retail store at 10 Kingsmead Square, Bath – pop by to say hello!
As a family business, our children were involved in developing the designs of our reusable bottles, so we wanted to name four bottles after them; enter the Alfie, Jessie, Del and Bow bottles. As the business has grown, we’ve built a whole range of named bottles, each inspired by people we love.
If you do have a problem, or just a question, we can always be reached at sales@bullfrogbottles.com. We love to talk, and will always respond to any query.
To keep your yoga mat fresh, simply spray with a little water. Either dab dry if its our eco-cork mat, or wipe if its our sustainable rubber mat, and allow to dry.
Please note: do not use any cleaning products or chemicals on our yoga mats.
Once your order has been processed, you will receive a confirmation email to let you know that it has been processed and is on it’s way to you (woohoo!).
If you’re within the UK, you should receive your order within 2-4 working days. For more information, please seeing our shipping and delivery page.
Unfortunately, Bullfrog does not deliver to forwarding addresses or PO boxes.
If for some reason you are not 100% satisfied with your product, that’s cool – we can issue a full refund within 30 days of purchase. Please return it in unused condition, and proof of purchase will be required. We do not offer free returns. Please see our returns policy for further information.
Yes, we use Royal Mail Signed For delivery on all of our UK orders, and Signed For Tracked delivery on all orders outside of the UK.
We currently use Royal Mail for all of our postage, and every item will require a signature on delivery.
Once you have received the confirmation email stating your order has been processed, orders usually take between 2-11 working days to arrive.
Yes, we do! We ship to over 33 different countries.
Please see our shipping page for further information, and if you require any further assistance please email sales@bullfrogbottles.com.
An ice bath, also known as cold water immersion or cryotherapy, involves immersing your body in cold water, typically with ice or very cold water, for a specific duration.
Ice baths are often used for recovery and therapeutic purposes. They can help reduce muscle soreness, inflammation, and improve recovery after intense physical activity or workouts.
Cold water therapy works best with the right mixture of time and temperature, as an example, if you are in water with a temperature of 10*c, we would recommend staying in for no more than 10mins.
Examples –
1°C = 1min submersion
3°C = 3min submersion
5°C = 5min submersion
10°C = 10min submersion
In addition to muscle recovery, ice baths are thought to offer benefits like increased alertness, improved mood, and potential calorie burning. However, more research is needed to confirm these effects.
Ice baths can be safe when done correctly, but there are risks involved, such as hypothermia or skin issues if not monitored. It’s crucial to follow safety guidelines and not stay in an ice bath for too long.
Yes, ice baths are believed to aid in muscle recovery by reducing inflammation and muscle soreness. They may also help improve circulation and decrease the risk of injury.
People with certain medical conditions like Raynaud’s disease, cold allergies, or circulatory problems should avoid ice baths. Pregnant women and those with heart conditions should also consult a doctor before trying them.
Yes, it actually come with a Thermo lid as well as an all-weather cover.
Yes you definitely can!
if you want your water to last longer, Bromine tablets or powder can extend the usable time up to one month.
Bromine is more skin-friendly than chlorine in cold water, and you will only need a tiny amount to be effective.
Super easy!
simply use a garden hose, bucket and fill away, we would recommend filling up around 80% full.
On average dependant on your water pressure your Bullfrog ice bath should take between 20/25mins to fill-up.
We recommend either adding ice or ice packs to reduce the temperature further.
Our baths are very well insulated so will maintain the water temperature for longer.
If you’re still stuck or have a specific question, please send us an enquiry via our contact page, and we’ll reply with a personal message as soon as possible.
